Jonathan-
I've heard this same story about the lighting in the factory. However in
the version I heard the reason the production kept going up was because
each time a change was made, the workers knew their performance was being
studied and so they worked harder. Who knows.... I still believe in the
benefits of care.
Rick
t 05:19 PM 11/10/98 +0200, you wrote:
>Hi Gang,
> I've been moved by some really great posts in the last 2h hours,
>especially the contributions of Donny and Diana.
>
>DONNY:
>> Quality/care is the means to a state of at-one-ment. It puts you
>>"in synch" w/ things -- "in the groove."
>>...
>
>
>DIANA:
>>On communism and capitalism.
>>There is room for Dynamic quality in both systems if they are practised
>>with care.
>>...
>
>I feel that these brief quotes hardly do justice, so recommend
>re-reading of both posts Donny and Diana gave us.
>
>CARE really is the key word here. I heard about a study where an
>improvement in factory lighting led to an improvement in productivity.
>Later, the management explained how they were having the lighting
>optimised to maximise worker comfort, dropped the light back to the
>original level, and got a further increase in productivity. It seems
>that the actual lighting level was not relevant, but convinced that the
>managers cared, the workers also started to care more. (I'm not sure of
>the source for this story).
>
>The alienation of modern life is all about lack of care.
>Hardly anyone cares about caring.
>Worker motivation is reduced to an issue of profit and reward
>(capitalism), or disappears altogether (Soviet communism).
>
>At first Donny's "at-one-ment" seemed to me a bit contrived. Us Jews are
>very familiar with the concept, and even have a special day set aside -
>Yom Kippur, the Day of Atonement (don't ask me about the rest of the
>year!). The funny thing is that the root of the word "Kippur" also
>appears in the Hebrew words for pitch and tar (KoFeR), e.g. when Noah
>smeared pitch on his ark to make it watertight. This smearing/sealing
>seems to have a good deal to do with "at-one-ment". The other use of
>this Hebrew root is in the word for a village - KFaR (kafr in Arabic).
>Sometimes these common roots are significant, sometimes not. To put it
>in a more Pirsigian perspective, maybe these coincidences are
>significant if we CARE about them.
>
>Thanks Diana and Donny for clarifying the real nature of the Lila Squad
>- a union of people who care.
>
>Jonathan
>
>
>
>
>
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