Hi Davor,
My name here is Squonk.
Nice to meet you.
I take a kind of, 'If it feels good then say it' approach to this forum,
which can be a high quality thing sometimes, and a low quality thing at other
times.
So, with that in mind i will have a go!
Management.
I assume this means the managing of people and resources?
With regard to people, it could be said that quality work is experienced as a
relationship between worker and goal, whether the goal be an artefact or
service.
In this sense, one does not have to define that which is good; that which is
good should be evident to those who have practised the experience of quality
within their chosen field of endeavour.
Good quality work improves the mind, raises the spirit and delights the eye.
It also has the moral force of allowing people to experience a good life.
In short, people should really only ever do that which they have a passion
for doing.
Management must be sensitive to this essential need of humans.
If a worker experiences quality in the production, then the customer will see
this immediately.
(Think of the mechanics in ZMM who had the radio playing in the workshop;
ones attention must be in ones work, not on distractions.)
I worked at Rolls Royce in Crew, UK for a while, and it struck me that the
work ethic of the place had instinctively moved towards some of the ideas in
Pirsig's work.
'Zen in the art of Archery' is a great book for further exploration.
Hope this helps?
All the best,
Squonk. :-)
In a message dated 9/6/01 2:32:22 PM GMT Daylight Time,
elkeaapheefteen@hotmail.com writes:
<< Subj: MD MOQ; Management Implications?
Date: 9/6/01 2:32:22 PM GMT Daylight Time
From: elkeaapheefteen@hotmail.com (Chris Vlaar)
Sender: owner-moq_discuss@venus.co.uk
Reply-to: moq_discuss@moq.org
To: moq_discuss@moq.org
Hi all,
I'm new on this site and followed the discussions for a few weeks now. Some
I find interesting and some not. I encountered Pirsig books a few weeks ago
when I looking on a second-hand i-net bookstore and bought Zen because of
the fun sounding title. I immediately got hooked by Pirsig his ideas and
instantly ordered Lila. Though I have some problems with getting a clear
view of the seperation of the different levels I like the theory. I got a
lot of questions(and maybe contributions)but not so much time, so that will
come later.
I first want to ask you something about the practical side of the MOQ,
currently I'm writing a piece on quality for school. In the literature about
quality I found ideas and persons that would speak about quality in a sort
of Pirsigian style. Especially Juran(and a lot of othe r people) has
interesting ideas about pioneering in quality thinking.
My question is(and I'm sorry if this is discussed before);
What management implications could the MOQ have?
Hope to hear from you,
Davor
>>
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